Relax. We'll Fix it.

Mr. Billy the technician was very Personable, Knowledgeable and Helpful. He answered all my questions and guided me through the entire process. I believe he is definitely an asset to Service Stars.

The HVAC system (Oil Heating + Central AC) in my house was gradually breaking down and had numerous problems over the years. I finally decided I needed to do future planning for at least a new Central AC Unit/System because I got tired of having freon put into it every year (the freon was getting more & more expensive every year!). FYI, I had a Heating Oil Furnace, w/ Storage Tank Water Heater (heated by burning oil) and Central AC Unit. So I googled HVAC contractors near me and called about 5-10 companies. I stopped calling companies for quotes after Darryl from Service Stars came over and discussed what the possibilities were. He went through my ENTIRE house and was VERY thorough in his calculations for the size of the new unit and discovered that my system had been oversized from the beginning! He even showed me that even some of the prior work had been done incorrectly and the work was just sloppy in general—no wonder my entire HVAC unit system worked terribly throughout all these years!!! We worked out a plan a few years ago for a new system, but our family couldn’t afford it at that time and I didn’t want to take a risk. But I was convinced that when I was ready for an HVAC upgrade, I would call Service Stars for the job!

However, a few years went by and now my water heater was having problems! My Furnace had been making weird noises for years, but I decided on not replacing it back then, but it seemed time to do something drastic. Thank Jesus, that things were better financially for our family to take the risks and upgrade our entire system now, so I called Darryl again. Thankfully he still remembered and he was gladly willing to finally put something together again. This time I would not just be replacing just the oil furnace (now converting to GAS!) and AC unit, but the water heater as well. Also, my water heater was going to be upgraded from a storage tank unit to a Tankless Water Heater! Hey listen, if you have the money, by all means, spend wisely, but we didn’t, so we ended up financing the entire project—whatever route you choose for payment is up to your ability.

We had to setup an appointment with the gas company to install the gas line and then Darryl’s brother, Jeremy could get his team in and start the installation. Once that was out of the way, Jeremy and his team took 1-2 weeks to do the entire job. And boy was I impressed! Jeremy and his guys addressed all my concerns/needs during the installation process and couldn’t be more polite/courteous. After the installation was finished, you couldn’t even tell someone had put in pipes through the ceiling. I highly recommend Service Stars for all your future HVAC needs!

Lastly, Let me give you an important piece of information to take away, it’s not just the unit/system that you install but WHO & HOW they install it. Even if you have a Mercedes Benz Level type of system you’re going to be installing, if the contractor takes shortcuts to save money on his end, your HVAC system will perform poorly and it won’t be a mystery if you have problems over the years. A lot of times, it’s not necessarily the brand/unit that is bad, but the installer/contractor fast/sloppy work that made your HVAC system perform poorly. So if 1 of the contractors you call for estimates gives you an offer that is hundreds or thousands cheaper than some others, be wary! You get what you pay for—cheap price, terrible job. Don’t just go for the cheapest price quote, you’ll burn yourself doing this. I learned that the hard way. Don’t make the same mistake our family did years ago in trying to save yourselves pennies (in the long run you’ll pay more w/ all the repair visits etc.) and instead go with someone that seems trustworthy, will explain in detail what your options are and not afraid to answer any questions. The team of people I dealt with: Darryl, Jeremy, Kelvin, Eric, and Marissa (I know I forgot a few other names), were awesome to work with and therefore I have ZERO doubt that Service Stars will meet ALL YOUR needs if you want the JOB DONE RIGHT!

Ridiculously professional, efficient, courteous, thorough. I am a client for life! Had worked with several other companies over the years, Service Stars are by far the best.

We have just moved to the area and bought a home that requires a good amount of work/repairs to be performed. Service Stars has proven to be a very reliable company to work with. Darryl has been very professional and punctual. He is very knowledgeable and explains what he has done. The quality of work has been great! I am looking forward to working with this company for many years to come.

Service Stars were very professional, efficient and knowledgeable. Billy answered all my questions with a smile on his face (under his mask of course). They offer an awesome service contract which i had purchased. Looking forward to future servicing when needed

Great experience with Service Stars. Making the appointment was quick and easy. Billy was on time (a little early actually!), very polite and knew his stuff. First time using Service Stars, but will be calling them again for my future needs.

Service Stars is absolutely amazing, anything I’ve ever needed from them have always been performed in a timely, cost-effective manner! I’d never go anywhere else, I personally have had nothing but great experiences from master plumber Eric! Highly recommend!!

I’m so glad I found this company. Darryl was very professional and very knowledgeable on what he’s doing. My ductless heating pump is working like new now. Darryl took his time and was very thorough in cleaning the unit, which was full of mold. Corey was also very professional and courteous. I will be using Service Stars from now on. Thank you!

What can I say probably the BEST experience I ever had doing something major in our home. The four young men were all awesome so polite and clean they put on shoe protectors every time they came in the house. The job was done perfect and look perfect I would recommend highly!